Customer service


The satisfaction of our clients and the quality of our services are the priorities of our company and, for that reason, we invite you to offer your suggestions, comments, and remarks.

If you have any remarks or complaints about our services, we kindly ask you to send them to You will receive a reply as soon as possible.

By calling the telephone number +381 11 3313333 and following the instructions of the answering machine, you can obtain all information related to the status of your shipment.

Working hours of the call centre are workdays (Monday to Friday) from from 8am to 4pm.